Queens Chronicle, November 29, 2018

Councilman Bob Holden (D-Middle Village) is skeptical. “There is no doubt that the DOT could fudge the numbers to fit its narrative, so we deserve a report that is conducted without bias,” Holden said in a statement.

A status report found that, in addition to improved travel times, there is higher ridership and customer satisfaction since the two SBS routes began in November 2017.

The buses have off-board fare payment, median stations and all-door boarding with more than 30,000 daily bus riders to and from Woodside to the Rockaways.

“The complaints I receive from my constituents, as well as my own personal experiences driving on Woodhaven Boulevard, directly contradict the claims in this report,” Holden said.

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