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To assist Council Members and residents in understanding what is important to people in their neighborhood, we have initiated a data driven approach, to serve New Yorkers better. We have brought together a variety of data sources (311, Constituent Services, Census) to understand what New Yorkers care about and how they live in their neighborhoods and city-wide.

This strategy goes hand in hand with the important intuitive and nuanced understanding Council Members and residents have about our neighborhoods, to form a fuller picture of what matters most to residents.

Constituents at a panel discussion with Department of Transportation Commissioner Polly Trottenberg

311 Calls and Requests

NYC 311 provides access to non-emergency City services and information about City government programs. NYC 311 is available online and by phone.

The most recent 311 service requests calls this year, showing the most recent 100,000 requests, can show the top call types New Yorkers have placed most recently.
Click on the zoom +/- features if map fails to update.

See if there is a spike in heat/hot water complaints and where they are occurring. Search to where people have made new street tree requests. Filter to see if there are any street lights out in your district. Filter requests by Council District or Community District.

Click or search the topic you’re interested in under Request Type. Select the time frame you want to see at the bottom from 311 Request Date by click on dragging on date ranges. Click on individual points to get more information and a picture of the location.

Source: 311 Service Requests

City Council Constituent Services Top Case Type, 2018

This dataset comes from CouncilStat, an application used by many Council district offices to enter and track constituent issues that can range from affordable housing, to potholes and pedestrian safety. City Council Members are a liaison between residents and City Agencies to help solve resident issues.
Click the map to see what the top Constituent Service type is for the City Council District. Click or search in the Top Constituent Casework widget to see trends across the city.

Source: Constituent Services Data

Housing and Buildings Landscape, 2019

Housing violations and permits issued show the landscape of housing in New York City. Housing violations show where apartments are substandard and new building permits show where a neighborhood is changing.
Click the map and legend to see different features. Click and search the widgets to see where violations are located by Council District and Zip code.


New York City’s Languages Map by Council District

In New York City, half of residents speak a language other than English at home. Understanding what languages are spoken in each Council District is important in understandings the needs of each district.
Click on the tear drop for each language where different languages are spoken most in New York City. Click on a specific district to see what languages are spoken most in that Council District.

Source: American Community Survey (ACS) 2015 1 year estimate data