{"id":376,"date":"2024-09-18T11:22:11","date_gmt":"2024-09-18T15:22:11","guid":{"rendered":"https:\/\/council.nyc.gov\/shahana-hanif\/?page_id=376"},"modified":"2026-04-13T15:27:44","modified_gmt":"2026-04-13T19:27:44","slug":"constituent-services","status":"publish","type":"page","link":"https:\/\/council.nyc.gov\/shahana-hanif\/constituent-services\/","title":{"rendered":"Constituent Services"},"content":{"rendered":"<p>Our office is here to assist District 39 constituents with district-related issues and help navigate city agency bureaucracy. We recommend that you file a <a href=\"https:\/\/portal.311.nyc.gov\/report-problems\/\">311 Complaint <\/a>or<a href=\"https:\/\/www.nyc.gov\/html\/dot\/html\/contact\/contact-form.shtml\"> DOT Complaint Form<\/a> (if applicable) on your issue and reach out to our office with the 311 complaint number(s), photos, addresses, or cross streets related to the issue.<\/p>\n<p>You can call or email our office <strong>Monday through Friday, 9 AM to 5 PM,<\/strong> to report an issue or request assistance.<\/p>\n<ul class=\"wp-block-list\">\n<li>Phone: (718) 499-1090<\/li>\n<li>Email: <a href=\"mailto:District39@council.nyc.gov\">District39@council.nyc.gov<\/a><\/li>\n<\/ul>\n<p>Our team has revamped our approach to providing constituent services. Now, specific staff members are assigned to neighborhoods within the district. If you&#8217;d like to schedule an in-person appointment, please reach out to our Constituent Services team! Appointments are available at our District Office, located at 197 Bond Street, Brooklyn, NY 11217,<strong> Monday through Thursday<\/strong>, <strong>10 AM to 4 PM.<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li><strong><em>Gowanus, Carroll Gardens, Cobble Hill, Boerum Hill, and the Columbia Waterfront<\/em><\/strong>: Contact Jacqueline Nieschmidt at JNieschmidt@council.nyc.gov<\/li>\n<li><strong><em>NYCHA Gowanus Houses, Warren Street Houses, and Wyckoff Gardens<\/em><\/strong>: Contact Sabine Aronowsky <a href=\"mailto:SAronowsky@council.nyc.gov\"><strong>SAronowsky@council.nyc.gov<\/strong><\/a><\/li>\n<li><strong><em>Park Slope and Windsor Terrace<\/em><\/strong>: Contact Iqra Shafiq at <a href=\"mailto:IShafiq@council.nyc.gov\"><strong>IShafiq@council.nyc.gov<\/strong><\/a><\/li>\n<li><strong><em>Kensington and Borough Park<\/em><\/strong><\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p>On Fridays, we partner with CUNY Citizenship Now! at our office in Kensington (<strong>118 Beverely Road<\/strong>) to help community members with immigration-related issues from <strong>10 AM to 4 PM<\/strong>. To make an appointment for services, please call&nbsp;<a href=\"tel:6466649400\" target=\"_blank\" rel=\"noreferrer noopener\">646-664-9400<\/a>&nbsp;or&nbsp;<a href=\"tel:2126522071\" target=\"_blank\" rel=\"noreferrer noopener\">212-652-2071<\/a>.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our office is here to assist District 39 constituents with district-related issues and help navigate city agency bureaucracy. We recommend that you file a <a href=\"https:\/\/portal.311.nyc.gov\/report-problems\/\">311 Complaint <\/a>or<a href=\"https:\/\/www.nyc.gov\/html\/dot\/html\/contact\/contact-form.shtml\"> DOT Complaint Form<\/a> (if applicable) on your issue and reach out to our office with the 311 complaint number(s), photos, addresses, or cross streets related to the issue.<\/p>\n<p>You can call or email our office <strong>Monday through Friday, 9 AM to 5 PM,<\/strong> to report an issue or request assistance.<\/p>\n<p>&#8230;<\/p>\n<p><strong><small><a href=\"https:\/\/council.nyc.gov\/shahana-hanif\/constituent-services\/\">READ MORE<\/a><\/small><\/strong><\/p>\n","protected":false},"author":289,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-376","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/pages\/376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/users\/289"}],"replies":[{"embeddable":true,"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/comments?post=376"}],"version-history":[{"count":0,"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/pages\/376\/revisions"}],"wp:attachment":[{"href":"https:\/\/council.nyc.gov\/shahana-hanif\/wp-json\/wp\/v2\/media?parent=376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}