Proposals will streamline NYCHA management and bring transparency and accountability to the Housing Authority<\/p>\n
City Hall, NY \u2013 Today, Speaker Christine C. Quinn and Public Housing Committee Chair Rosie Mendez laid out broad-ranging proposals to improve the management of the New York City Housing Authority. <\/p>\n
The reforms will increase accountability at NYCHA and will bring transparency to the housing authority by overhauling its flawed Section 8 computer system and enabling New Yorkers to check the status of outstanding work orders online.<\/p>\n
\u201cEffective management starts from the top,\u201d said Speaker Christine C. Quinn. \u201cIf NYCHA is serious about improving its accountability to the more than 400,000 New Yorkers who call its developments home, NYCHA will immediately enact our sensible recommendations to increase transparency and reduce bureaucracy.\u201d<\/p>\n
\u201cThese common sense, reform-minded recommendations are designed to empower and support tenants while increasing the overall transparency, accountability and efficiency of NYCHA,\u201d said Council Member Rosie Mendez. \u201cThey are born of grassroots feedback and respond to concerns that have been raised at our Public Housing Committee Hearings. From overhauling the Centralized Call Center and Section 8 Computer System\u2014to bringing the Work Order Request online\u2014these initiatives will allow us to better serve New Yorkers. I look forward to partnering with NYCHA as we seek to implement these critical proposals.\u201d <\/p>\n
Specifically, Speaker Quinn and Council Member Mendez\u2019s recommendations call for:<\/p>\n
\u2022 Overhaul of the Centralized Call Center and the Section 8 Computer System
\nImproving NYCHA\u2019s management and making sure staff is properly trained is essential in increasing accountability at the housing authority.<\/p>\n
Speaker Quinn and Council Member Mendez urged NYCHA to overhaul its centralized call center and to improve oversight of its computerized Section 8 system, which is responsible for sending erroneous eviction notices to tenants and for wrongly cutting off landlords from rent payments. In addition, Speaker Quinn and Council Member Mendez called on NYCHA to re-train staff on proper procedures to ensure errors are fixed sooner.<\/p>\n
\u2022 Monthly Reporting of Work Order Requests and Changes
\nSpeaker Quinn and Council Member Mendez proposed NYCHA make public information easily accessible by posting all Call Center work order requests online. Speaker Quinn and Council Member Mendez also called on NYCHA to issue monthly reports detailing changes in work orders to allow tenants to track the status of their requests and enable NYCHA to identify the developments most in need of repairs.<\/p>\n
\u2022 Implementation of Inventory Tracking and Asset Management Systems
\nSpeaker Quinn and Council Member Mendez called on NYCHA to implement an asset management system that will allow NYCHA to monitor and track the status of critical infrastructure, including boilers, roofs and plumbing, at all NYCHA developments.<\/p>\n
Additionally, the Council called on NYCHA to streamline inventory tracking to identify assets and inventory to reduce redundancy and waste.<\/p>\n
Today\u2019s recommendations are part of the City Council\u2019s on-going efforts to improve NYCHA\u2019s operations. Last Thursday, the Council held an oversight hearing to examine NYCHA\u2019s performance during Hurricane Sandy.<\/p>\n
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Proposals will streamline NYCHA management and bring transparency and accountability to the Housing Authority<\/p>\n
City Hall, NY \u2013 Today, Speaker Christine C. Quinn and Public Housing Committee Chair Rosie Mendez laid out broad-ranging proposals to improve the management of the New York City Housing Authority. <\/p>\n
The reforms will increase accountability at NYCHA and will bring transparency to the housing authority by overhauling its flawed Section 8 computer system and enabling New Yorkers to check the status of outstanding work orders online.<\/p>\n
…<\/p>\n