|NEW YORK CITY COUNCIL JOB POSTING|
|Position||Information Technology Specialist||Work Hours||
9am – 5pm, some weekends and holidays
|Division||Information Technology||Open Date||9/1/2021|
|Number of Positions||1||Close Date||Until Filled|
DUTIES AND RESPONSIBILITIES
The New York City Council’s Information Technology division is looking for a talented individual who is ready to join our incredible team.
Duties of the position include analyzing end-user hardware and software issues, implementing complete solutions to restore system functionality, providing timely and effective technical support to both internal and external staff, adhering to problem management and documentation practices as per Information Technology policies and procedures, supporting remote users and office locations, showing methodical and disciplined approach to problem solving. Travel to offices in the five boroughs of New York City approximately 25%.
Valid New York State driver’s license; minimum of 3 to 5 years of experience in a Help Desk, technical support role, strong ability to work in a team environment, excellent oral and written communication skills, exceptional attention to detail and organizational skills; knowledge of Microsoft Windows 10, Microsoft Office 365, Windows Active Directory, TCP/IP, LAN troubleshooting, DNS, DHCP, VOIP support, Citrix support, WIFI support, Printer support and mobile device troubleshooting.
Ability to lift up to 25 pounds.
Mac experience is a plus.
Excellent benefits package and salary commensurate with experience.
New York City residency is required within 90 days of appointment.
HOW TO APPLY:
Qualified candidates should forward a cover letter and resume to:
MAIL: New York City Council
Attn: Administrative Services/ITSPEC
250 Broadway, 16th Floor
New York, NY 10007
FAX: (212) 401-4711
While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.
THE NEW YORK CITY COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER