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District 27

I. Daneek Miller

Cambria Heights, Hollis, Jamaica, St. Albans, Queens Village, and Springfield Gardens

Although our office is closed, we remain available by phone, email, and social media. Please do not hesitate to reach out with any questions or concerns.

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Text “COVID” to 692-692 for Notify NYC alerts, including information about re-opening.

Testing Resources

Current guidance from the Department of Health and Mental Hygiene recommends that all New Yorkers get tested, regardless of symptoms, as testing is widely available. You can still spread COVID-19 without being symptomatic. To find a location near you, see below:
NYC COVID-19 Testing: https://www1.nyc.gov/site/coronavirus/get-tested/covid-19-testing.page
NYC Anti-body Testing: https://www1.nyc.gov/site/coronavirus/get-tested/antibody-testing.page

Additional Resources

For City Agency service updates, please click here.

Resources for Businesses

Small Business Services is hosting webinars on resources for small businesses impacted by COVID-19 focused on financial assistance from the SBA and private organizations; tax, debt, and utilities relief; marketing and employee support; and regulatory changes. Full list of webinars here.

For information on federal stimulus programs, click here.

Reach out to our community partners for more information:
Jamaica Center BID is providing COVID-19 updates and resources for businesses on its website: http://jamaica.nyc/covid-19-updates/
Queens Chamber of Commerce: https://www.queenschamber.org
York Small Business Development Center: https://www.york.cuny.edu/administrative/economic-and-workforce-development/sbdc

If you have a business that can help supply personal protective equipment to help fight the spread of COVID-19, you can fill out the forms here and here to express your interest in donating or selling.

Information for Employers and Employees
The NYC Department of Consumer and Worker Protection issued a summary of the City labor laws for employers and employees in light of the COVID-19 outbreak.

Report Labor Issues
If you believe an employer is violating either existing labor laws or recently issued executive orders by the Governor, please contact 311, the Attorney General’s office at (212) 416-8700 or via email at Labor.Bureau@ag.ny.gov.

Resources for Job Seekers
The NYC Department of Small Business Services has launched a virtual Workforce1 Career Center System. You can connect via web or phone to get one-on-one help from professionals to assist you in your job search. All services are free and do not require in-person visits. Click here for more information.

Resources For Seniors
Starting Monday, March 30, DFTA is shifting to a direct delivered meal system. DFTA’s congregate meals clients will receive direct delivery, which includes a five-meal package delivered to each older adult every week. Call your local senior center, DFTA’s Aging Connect, or 311 for more information.

Although congregate programming is suspended at senior centers, you can still access services over the phone or virtually. Call Aging Connect at 212-244-6469 to learn more about your options during this period of social distancing.

For more information about resource providers serving your area: https://www.liveon-ny.org/covid-19

For assistance with meals:
NYC Food Help https://maps.nyc.gov/foodhelp/#map-page
City Meals on Wheels https://www.citymeals.org/
Allen Community Senior Centers are providing meal pick-up service to seniors aged 60 and above (ID may be required). Meals will be given out between 11:30 AM and 1:00 PM only.

Information for Renters
New York has suspended eviction proceedings indefinitely throughout the state due to the COVID-19 outbreak until further notice. Housing court will remain open but all non-essential functions of the court will be postponed. Vital housing court functions such as landlord lockouts, repair orders, and serious code violations will continue. 

Housing Court Answers is providing a free hotline to empower renters and small homeowners. They are available to explain housing court and housing law, rent arrears assistance, and homeless prevention guidance. The number is 212-962-4795 and the hotline is available Mon-Fri from 9 am to 5 pm.

Mobilization for Justice, Inc. has increased their housing project’s hotlines to Monday through Friday from 9am-5pm (212-417-3888/212-417-3889 for BX only).

NYCHA
NYCHA’s rent hardship program provides assistance to residents who require rent reductions due to income losses. A household may qualify for a rent reduction based on rent hardship if all of the following conditions are met: (1) There is at least a 5% reduction to gross income. (2) Current rent is more than 30% of the net household income. (3) The reduction in income has lasted at least two months.

Unemployment Information
New York has waived the 7-Day waiting period for unemployment insurance benefits for people who are out of work due to COVID-19 closures or quarantines. Click here for more information on how to file a claim: https://labor.ny.gov/ui/how_to_file_claim.shtm.

Resources for Parents
NYC DOE Remote Learning Hotline: 718-935-5100
The Department of Education has launched a form for parents of children who need tablets. Please visit here to fill out the survey: https://coronavirus.schools.nyc/RemoteLearningDevices
For children who will be learning at home, here is a helpful portal for age-appropriate education resources and guidance:
https://www.schools.nyc.gov/learning/learn-at-home

The Managed Care Consumer Assistance Program, or MCCAP, can help you understand how to use your health insurance, access low cost care, apply for hospital financial assistance, resolve medical billing issues, and appeal coverage denials. Call the MCCAP helpline at (888) 614-5400, Monday-Friday, 9 AM – 4 PM. All services are free.

Mental Health Resources
NYC Well provides free, confidential mental health support by phone, text, or chat 24/7 in more than 200 languages. Text “WELL” to 65173, call 1-888-NYC-WELL or visit the NYC Well website to chat live online.

ThriveNYC has compiled a list of mental health resources that you can access by clicking here.

Resources for Survivors and Victims of Gender-Based and Domestic Violence
The Mayor’s Office to End Domestic and Gender-Based Violence’s Family Justice Centers are closed, but victims and survivors can reach their office over the phone on Mondays to Fridays, 9 a.m. through 5 p.m. NYC Family Justice Center, Queens Call 718-575-4545. For assistance outside of office hours, call NYC’s 24-hour Domestic Violence Hotline 800-621-4673. The National Domestic Violence Hotline is 1-800-799-SAFE(7233) and also has an online chat option: https://www.thehotline.org/what-is-live-chat/. For additional resources, visit the NYC Hope Resource Directory online at: www.nyc.gov/NYCHOPE

Turning Point for Women and Families is working remotely. Hours of operation are Monday-Friday, 10 am to 6 pm. Please call at 718-550-3586 or email info@tpny.org
The follow services are available virtually:

  • Weekly Support Group for DV Survivors (Mondays, 12 pm- 1:30 pm)
  • Weekly Youth Group for Muslim girls ages 13-20 (Fridays, 4 pm-6 pm)
  • Individual Counseling Sessions for DV Survivors (Mon-Fri, 10 am-6 pm)
  • Services are available in the following languages: Bangla, English, Hindi, Punjabi, Turkish, and Urdu.
  • Turning Point for Women and Families created a resource for DV Survivors. You can click here.

Resources for Pet Owners
If you are a pet owner affected by COVID-19 and need assistance, call the Hotline: 1-877-204-8821, 8AM – 8PM, seven days a week.

DSNY Service Update
Core sanitation services will continue on schedule, with some delays expected. Some services, including electronics collection and food scrap drop-off sites, have been suspended.