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District 2

Carlina Rivera

East Village, Gramercy Park, Kips Bay, Lower East Side, Murray Hill, Rose Hill

Information, hours and availability of services related to COVID-19 are changing rapidly. Please email if you encounter any issues or have any questions.

The Latest Numbers

We know that there is a lot of overwhelming information out there related to COVID-19 data in New York City and State. But it’s important you stay informed and monitor for any future potential increases in COVID case rates.

In order to provide you with the most up-to-date information, we recommend you bookmark and visit the following three pages to get information on infection rates, hospital capacity, deaths, and other key data points.


As Chair of the Council’s Committee on Hospitals, Carlina is taking rapid action to expand our hospitals’ capacity, secure resources for frontline healthcare workers, and keep New Yorkers up to date on the latest resources and safety precautions during this public health crisis.

For more information and resources, subscribe to our newsletters or visit the Office of Emergency Management for citywide services.

If you are in need of assistance and would like to contact the Office of Council Member Carlina Rivera, please email or leave a voicemail at 212-677-1077. Our constituent services team or another member of our staff will get back to you shortly.

Text COVID to 692-692 to receive updates from the Department of Health (Envíe mensaje con la palabra COVIDESP a 692-692 para noticias en español).

Background and Safety Measures

COVID-19, also known as the novel coronavirus was first detected in Wuhan, China earlier this year, and it is spreading throughout the United States. Symptoms  include coughing, fever, and trouble breathing. According to the Centers for Disease Control, symptoms may appear between 2 and 14 days after coming into contact with the virus. Seniors, individuals with compromised immune systems, and adults with lung disease, diabetes, heart disease, and other underlying conditions are especially vulnerable to the virus and its effects. 

How to Prevent the Spread of COVID-19

The virus is spread primarily by people in close contact with one another through droplets from coughs and sneezes. Below are some steps you can take to prevent catching or spreading the virus.

You can read more about these recommendations on the CDC’s website.

Getting Medical Care

If you have a fever, cough, or any other symptoms, you might have COVID-19. Most people with mild COVID-19 or other illnesses are able to recover at home. However, older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing serious complications from COVID-19 illness. If your symptoms do not improve within 3-4 days, contact your healthcare provider or call 311.

If you have an emergency warning sign (including trouble breathing), get emergency medical care immediately. You can also be screened by filling out a form the New York State Department of Health.

Read more on how to recover at home and when to seek medical treatment on the CDC’s website.

Getting Tested

COVID-19 Testing

Both New York City and State have worked to make COVID testing available to the general public. Testing is free to all eligible New Yorkers as ordered by a health care provider or by calling the NYS COVID-19 hotline at 1-888-364-3065. You can also visit the DOHMH website, NYC H+H, or call 311 for more information on how and where to get tested.

Additionally, new diagnostic community testing sites have opened in some of the hardest hit areas in the city, and tests are administered on a walk-in basis. Please see below for a list of the newest testing sites, 

  • NYC Health + Hospitals/Gotham Health, East New York. 2094 Pitkin Avenue, Brooklyn
  • NYC Health + Hospitals/Gotham Health, Morrisania. 1225 Gerard Avenue, The Bronx
  • NYC Health + Hospitals/Gotham Health, Vanderbilt. 165 Vanderbilt Ave, Staten Island
  • NYC Health + Hospitals/Gotham Health, Sydenham. 264 West 118th Street, Harlem
  • NYC Health + Hospitals/Queens, Jamaica. 82-68 164th Street, Queens

Antibody Testing

Antibody tests check your blood by looking for antibodies, which can show if you had a past infection with the virus that causes COVID-19. Antibody tests should not be used to diagnose COVID-19. To see if you are currently infected, you need a viral test. If you test positive or negative for COVID-19 on a viral or an antibody test, you still should take preventive measures to protect yourself and others.

 NYC is offering free antibody tests to 70,000 New Yorkers through a partnership with BioReference Labs by appointment only. You can be screened for testing here. If you do not have internet access, please call (888) 279-0967. Antibody testing is being offered at the following locations:

  •  Bronx: Morrisania- 4006 Third Avenue
  • Brooklyn: East NY- 127 Pennsylvania Avenue
  • Manhattan: Upper Manhattan- 21 Old Broadway
  • Staten Island: 57 Cleveland Place 
  • Queens: Long Island City- 34-09 Queens Boulevard

Our Hospitals

Expanding Our Capacity

Both City and State officials are working around the clock to identify and create new hospital beds to treat new COVID-19 cases and mitigate disruption of existing hospital services. Governor Cuomo’s goal is to expand the state’s 53,000 bed capacity to 140,000 beds state wide. The state plans to meet this goal by suspending New York State Department of Health’s capacity guidelines, requiring all hospital systems to increase capacity by 50%, and by building field hospitals throughout the state.

Public hospitals and private hospitals will also begin coordinating intersystem transfers and sharing resources. Hospitals will fill out daily surveys on supplies, which will then be allocated to hospitals based on need. Additionally, supplies like ventilators are being redistributed from upstate hospitals to New York City. The National Guard has been deployed to assist in the reallocation. All institutions will either have their ventilators returned when the need is not as great, or will be paid for the equipment.

Increasing Personnel and Supplies

291 military personnel have been deployed to New York’s public hospitals in teams of 20 to 30. Members of the Navy are being sent to Elmhurst, Woodhull, and Kings County Hospitals. Members of the Air Force are being sent to Lincoln, Jacobi, and Queens Hospitals.

Changes to Keep in Mind

In order to mitigate the overcrowding of our hospitals in the coming days, Mayor de Blasio issued an Emergency Executive Order on March 16 that will suspend all elective, or non-urgent, surgeries for 96 hours. Hospitals will decide what is an elective surgery on a case by case basis. See below for more information on system wide service and visitation changes in New York City Hospitals.

Please note, this is count only includes major hospital systems in New York City and it does not reflect every single hospital in the Five Boroughs. The bed counts listed do not reflect beds that have been added to hospitals since the outbreak began.

Hospital System Service Changes/
Visitation Policy Total Bed Counts
NYC Health+Hospital Cancelling all elective surgeries. Offering telephone appointments. Prohibiting all visitors except in pediatric, NICU, or obstetric units. Visitors will be screened before entering hospitals. Approximately 6,294 beds system wide (including both acute hospitals and SNF sites).
Mount Sinai Cancelling all elective surgeries. Rescheduling routine visits and offering virtual appointments.
Visit Mount Sinai Now for information on setting up a virtual appointment.
Prohibiting all visitors, except in pediatric, NICU, obstetrics, and palliative units. Approximately 1,134 beds system wide.
Northwell Health Cancelling all elective surgeries scheduled to take place between March 16 and April 15.
Call 833-4UR-CARE or 888-321-DOCS, or go to Northwell’s website to request an appointment.
Prohibiting all visitors except in obstetrics and end of life. Approximately 762 bed citywide (not including Long Island locations)
NY Presbyterian Cancelling all elective surgeries.
Call 646-697-4000 or visit NYP’s website for information on Virtual Urgent Care
Prohibiting all visitors except one parent or guardian in pediatric and NICU units. Visitors including spouses and partners will no longer be permitted in labor and delivery units. Approximately 2,600 beds system wide.
Hospital for Special Surgeries Cancelling all elective surgeries. Rescheduling routine visits and offering virtual appointments.
Contact your doctor directly about virtual appointments.

Do not visit if you have been sick in the last 48 hours. Approximately 215 beds.
Memorial Sloan Kettering Cancer Center Appointments will be honored, and patients will be offered virtual appointments.
Call 800-525-2225 or visit MSKCC’s website to request an appointment.
Only one visitor per patient except in pediatric or end of life cases. Approximately 498 beds system wide.
NYU Langone Cancelling all elective surgeries. Rescheduling routine visits and offering virtual appointments.
Call 646-726-7662 or visit NYU’s website for information on virtual appointments.
Prohibiting all visitors except in pediatric, obstetrics, and NICU units. Visitors will be screened before entering hospital. Approximately 1,276 beds citywide (not including Long Island locations)
One Brooklyn Cancelling all elective surgeries. No updates at this time. Approximately 1,500 beds system wide (including both acute and SNF beds)
SBH Health Cancelling all elective surgeries. Prohibiting all visitors except in pediatric, obstetrics, NICU, and hospice units. Approximately 422 beds systemwide.
Montefiore Medical Center Cancelling all elective surgeries. Call 718-405-8410 for information on appointments. Prohibiting all visitors except in pediatric, obstetrics, NICU, and palliative units. Approximately 1,491 beds systemwide.
SUNY Downstate Cancelling all elective surgeries.
Call 718-270-7207 for information on appointments.
No updates at this time. Approximately 376 beds.
Maimonides Medical Center Cancelling all elective surgeries. Visit Maimonides’ website for more information on appointments. No updates at this time. Approximately 711 beds.

Government Response

Social Distancing Measures

New York State is currently on Pause. See below for some of the measures in effect.

School Closures: All New York City public schools will be closed through the end of the school year. 453 Regional Enrichment Centers are now open and they offer childcare and meals for the children of frontline workers.

High school admissions offers are available on MySchools, along with program options and waitlist information. Printed offer letters are also being sent in the mail to students. If you don’t have a MySchools account or have questions about admissions, please email

Requirements for Businesses: As of Sunday, March 22 at 8 p.m., all gatherings are banned and 100% of non-essential workforce will be required to stay home.

  • Essential services include grocery stores, hospitals, pharmacies, internet service providers and more are exempt from this mandate. See a full list of services and businesses deemed essential under this order here.

Playground Closures: All New York City playgrounds will be closed.

Construction Sites: Governor Cuomo has ordered a temporary suspension of all non-essential construction statewide.

  • To aid in the implementation of the ban on non-essential construction, the NYC Department of Buildings has launched a new interactive online map tool, which allows users to easily identify essential or emergency construction sites that are allowed to continue working.
  • If you are concerned about the essentiality of a construction site near you, please consult the map tool.

State and Federal Legislative Response

New York State

  • State Tax Day moved from April 15 to July 15.
  • New York State passed paid sick leave and waived 7 day waiting period for unemployment benefits.
  • New York State has extended its moratorium on residential evictions until August 20.


  • Tax Day moved from April 15 to July 15
  • Congress passed a $2 trillion dollar relief package including emergency financial aid and enhanced unemployment benefits.

What We Still Need

Emergency Food Relief

Carlina along with Speaker Johnson are calling for emergency funding for food pantries and soup kitchens in the Five Boroughs. As a member of the Council’s Budget Negotiation Team, Carlina is calling on Mayor de Blasio to release $25 million in emergency funding for struggling food pantries. The City Council is asking for an additional $25 million from New York State.

Equipment for Our Hospitals

Our healthcare workers are on the frontlines of this crisis, and they need to be protected at all costs. We need personal protection equipment, including masks, gloves, and gowns, and safe staffing measures to prevent the virus’s spread.

If you would like to support the COVID-19 emergency response effort by donating supplies, please complete the information form here.

Emergency Aid for Small Businesses

Our small businesses are already struggling, and they cannot afford to go on as this crisis drags on. Even though the City has established low or no interest loan programs to save small businesses, its not working fast enough. That’s why Carlina is calling for:

  • A moratorium on commercial rent payments
  • Suspension of commercial rent taxes
  • Halt utility shut offs and property seizures
  • Emergency financial aid and legal aid

Keep New Yorkers in Their Homes

Even though Governor Cuomo instituted a moratorium on evictions for 90 days, New Yorkers are in the midst of a financial crisis. That’s why Carlina is calling for:

Release Non-Violent Incarcerated Individuals

With confirmed cases of COVID-19 in jails like Rikers, it is only a matter of time before densely populated, unsanitary jails become a hot-bed for infection.

Carlina is calling for the release of all non-violent individuals, beginning with those in the following groups:

  • People over 50 years old
  • People who are chronically ill
  • Those being held for administrative reasons like missed appearances or parole violations.

Mayor de Blasio has already organized the release of 375 people, however organizations like the Legal Aid Society have found that the rate of infection in city jails is higher than in New York City.

Fully Fund Public Housing

On April 13, Carlina and her colleagues in the Council signed onto a letter to Congress asking them to consider fully funding the nation’s public housing capital needs in its next stimulus package. This would both address serious safety and health hazards in public housing and put a significant amount of Americans to work. You can read the full letter here.

Expanding Open Streets

The Department of Transportation is now working to open up to 100 miles of New York City streets to make social distancing easier for New Yorkers, following legislation introduced by Carlina and Speaker Johnson.

The Department of Transportation accepting suggestions for locations and partners for the program from BIDs, block associations and community groups that would be interested in enforcement or set up through a new online form. If you have any questions or concerns about submitting, please email

District 2 Resources

What’s Open in the District

This image has an empty alt attribute; its file name is unnamed-1024x856.png is an interactive map tool created by district locals Perry Leung, EVCC, EV Grieve, and Paul Gale that allows residents to see what’s open in the district, as well as access specific details such as special hours and more.

If you are a business owner in the neighborhood and want to add or edit your information, please fill out this form here. Any suggestions or want to help? Email the team at

Special Hours for Local Grocery Stores

Several grocery stores in District 2 are offering special shopping hours for vulnerable populations, such as seniors:

  • Union Market (240 E Houston St): Seniors and immunocompromised individuals only, 9-10 AM
  • Westside Market (84 Third Ave): Seniors only, 6-8 AM
  • Whole Foods (94 E Houston St): Seniors only, 7-8 AM
  • Whole Foods (4 Union Sq E): Seniors only, 7-8 AM
  • Morton Williams (278 Park Ave S): Seniors only, 7-8 AM
  • Morton Williams, (311 E 23rd St): Seniors only, 7-8 AM
  • D’Agostino (355 1st Ave): Seniors only, 7-8 AM

Additionally, Stanton Street CSA is now accepting enrollments. The Stanton Street CSA has been providing healthy, local, fairly-priced produce to residents of the Lower East Side for 15 years now. Enroll here.

Food Banks, Pantries, and Soup Kitchens

If you are experiencing food insecurity, you can visit one of these pantries or food kitchen or visit one of the Department of Education’s food distribution sites. Anyone is eligible to pick up food at these sites without identification.

Father’s Heart Ministries (545 E. 11th St), Pantry Hours: Saturdays, 8:30 AM-11 AM

The Meatloaf Kitchen (137 E. 2nd St), Breakfast: 9 AM-11 AM, Lunch: 12:30 PM-2:30 PM. Call (347) 850-2230.

St. Joseph House (36 E. 1st St), Soup Kitchen Hours: Monday-Friday 10 AM-11:30 AM. Call (212) 254-1640.

Trinity Church Lower East Side (602 E. 9th St), Soup Kitchen Hours: Monday-Friday 11 AM-12 PM, Pantry Hours: Tuesday-Friday, 12:30 PM-1:30 PM. Call (212) 228-5254.

Temple Soup Kitchen (33 E. 12th St), Soup Kitchen Hours: Saturday, 2:30 PM-4 PM. Call (212) 674-2340.

The Bowery Mission (227 Bowery), Breakfast: 9 AM-10 AM, Lunch: 1 PM-2 PM, Dinner: 6 PM-7 PM. Call (212) 674-3456.

Nazareth Housing (206 E. 4th St), Pantry Hours: Tuesday at 10AM. Call (212) 777-1010. 

Most Holy Redeemer Church (173 E 3rd St), Pantry Hours: Every other Wednesday, 10 AM-11 AM. Call (212) 673-4224.

Dewitt Church (280 Rivington St), Pantry Hours: Monday and Thursday, 10 AM-1 PM. Call (212) 674-3341.

Interfaith Church (325 E. 5th St), Call (352) 213-9020.

Middle Collegiate Church (50 E. 7th St), Pantry Hours: Wednesday, 8 AM-9 AM. Call (212) 477-0666.

Primitive Christian Church (207-209 East Broadway), Pantry Hours: Last Thursday of the month, 1:30 PM-3:30 PM. Call (212) 673-7868.

Hetrick-Martin (2 Astor Pl), Soup Kitchen Hours: Tuesday and Friday, 1 PM-3PM. Call (212) 674-2400.

Frequently Asked Questions

How can I help?

What should I do if I’m having trouble accessing filing for unemployment insurance and benefits?

Access NYC has compiled a comprehensive resource guide for New York workers, as well as an easy reference graphic to see what you’re eligible for, included below. You can visit the webpage here.

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This image has an empty alt attribute; its file name is various_nyc_worker_benefits_04_02_2020_image_02-1024x791.png

If you feel you’ve been waiting weeks to hear back regarding unemployment, please know that you are not alone. We’ve received several messages and calls from District 2 residents concerned about how long they have been waiting for payments.

Unfortunately the Department of Labor is still overwhelmed, so our state colleagues are helping us by following up on claims for individual constituents.

Our state colleagues have been in close contact with the Department of Labor and are ready and willing to help you. They have been very responsive to these inquiries.

  • NY State Assembly District 74: Harvey Epstein, 212-979-9696,
  • NY State Senate District 27: Brad Hoylman, (212) 633-8052,

What are my options for food assistance?

  • Any New Yorker can now pick up three free to-go meals Monday-Friday at any of 400+ Meal Hubs across the city. No ID is required, and vegetarian and halal options are expanding. Children and families can pick up from 7:30 to 11:30, while adults can pick up between 11:30 and 1:30. See more information on Meal Hubs and find a location here.
  • Find out if you qualify for meal deliveries here, or call 311 and say “Get Food.
  • Catholic Charities Helpline: The Catholic Charities Helpline continues to operate from 9 a.m. to 5 p.m. Monday through Friday. New Yorkers in need of services or referrals, including emergency food, should use this number for assistance: 1(888) 744-7900.

How can I access mental health services?

As we practice social distancing in the coming days, many New Yorkers are experiencing anxiety and depression as a result of isolation or a cutback in accessible mental health services. You can connect to free and confidential mental health support by calling 1-888-NYC-Well or texting WELL to 65173.

How can seniors access direct services?

Senior centers throughout the city are closing and suspending services to prevent the spread of COVID-19, but they are still offering grab and go meals.

If you are impacted by senior center closures, and are in need of food please reach out to our office at or (212) 677-1077. You can also visit the Department for the Aging’s website to contact your local senior center. For more information for older New Yorkers, we recommend visiting this page from LiveOn NY.

If you are a veteran, New York City’s Veterans’ Alliance is offering assistance with claiming benefits, accessing food, and other issues on their website here. You can also call them directly at (929) 265-4549.

NORC at Phipps Plaza is a Kips Bay organization offering weekly telephone socials for seniors on Tuesdays at 3 PM and Fridays at 12 PM. Join by calling (929) 205-6099 and use code 893 452 0253#. Spanish speakers will be available.

Will this affect my benefits?

  • Social Security benefits will not be impacted at this time, and the Social Security Administration is not taking in person appointments at this time.
  • The Human Resource Administration has cancelled all in person appointments. No negative case action will be taken because of missed appointments during this period.
  • New Yorkers are also now able to apply for Cash Assistance and SNAP online by visiting Access HRA.

How is transportation impacted?

MTA Service Changes

  • Subway and bus service cut by 25%. B, W, and Z train service is suspended.
  • The subway will be closed nightly for cleanings from 1 a.m. to 5 a.m.
  • Shared Access-a-Ride is suspended, but riders can still travel with a persona care attendant.
  • All buses have implemented rear door boarding. Regular fare policy remains in effect wherever on-board payment boxes or SBS off-board ticket machines continue to be accessible.
  • Trains, stations, and buses are being cleaned daily, and high touch areas like turnstiles, ticket machines, and handrails are being sanitized twice a day.

Traffic and Parking

  • Alternate side is suspended through June 7.

Citi Bike

  • Offering free 30 day membership for healthcare workers and other essential employees.
  • CitiBike is cleaning every bike at every station at least once a day. Bike stations located near New York City hospitals will be cleaned more often.
  • Uber, Lyft, and Via are suspending pooled fares.

Does this affect my housing or utilities?

  • Governor Cuomo has issued a residential eviction moratorium, which has been extended to August 20.
  • Tenants can contact New York City’s housing courts with questions by calling (212) 962-4795 on Mondays through Fridays from 9 AM to 5 PM.
  • Housing Justice for All has also created a guide for tenants during this period.
  • New York State issued an advisory to banks and lenders asking them to suspend foreclosures and mortgage payments for 90 days. Contact your individual lender for details.
  • Section 8 vouchers set to expire are automatically extended. Contact HPD if you are a Section 8 tenant facing rent hardships due to decreases in income.
  • If your rent is frozen through SCRIE or DRIE, your rent will remain frozen up to six months after your benefit has expired. After this time you will need to renew your benefit. Visit the Department of Finance’s website for more information.
  • The Department of Finance has postponed its tax-lien sale. If you received a 60 or 90 day lien sale warning should go to the Department of Finance’s website.
  • Both National Grid and ConEd are suspending shut offs for non-payment at this time.

What should I do if I own or work for a business struggling due to COVID-19?

I live in NYCHA. What do I need to know?

  • NYCHA property offices are open; however, NYCHA encourages residents to work with staff over phone, email, or by appointment.
  • NYCHA is observing a moratorium on residential evictions and extending their rental hardship policy to impacted households.
  • The NYCHA hearing office will be adjourning all cases, and residents are encouraged to use NYCHA’s automated and online systems to complete their transactions whenever possible.
  • Any NYCHA resident experiencing a loss of income is being encouraged to request an Interim Recertification for any decrease in income that will last more than two months by accessing the NYCHA Self-Service Portal.
  • Additionally, NYCHA is securing outside vendors to provide intensive cleaning services at NYCHA developments. All senior buildings have already received intensive cleanings. More details on their cleaning process can be viewed here.
  • Residents with further questions or concerns should contact NYCHA’s customer contact center at (718) 707-7771.

How can I report discrimination or price gouging related to COVID-19?

  • If you have experienced or witnessed discrimination as a result of the COVID-19 pandemic, you can report that here.
  • Department for Consumer and Worker Protection has banned any increase of 10% on the following goods:
    • Thermometers
    • Sanitizing or baby wipes
    • Paper towels
    • Latex gloves
    • Face masks
    • Fever reducers
    • Cough suppressants
    • Aloe vera
    • Zinc oxide supplements
    • Facial tissues
    • Toilet paper
    • Rubbing Alcohol

Can you direct me to free legal services?

Brooklyn Legal Services Corporation A (Brooklyn A) is hosting a new series of Know-Your-Rights Virtual Town Halls related to the COVID-19 pandemic. For updates on the week’s programming, follow along on Twitter.

TakeRoot Justice: Call TakeRoot’s free COVID-19 legal helpline at (929) 506-0303 to leave a message and a member of the legal team will return your call in 1-2 days.

The Family Center Legal Wellness Institute remains open for remote legal services. This includes serving both new and existing clients and leading legal education presentations and webinars. Call (718) 789-3841 x 150 or by email for assistance.

What can I do while I’m at home?

Jobs Training and Employment Opportunities

  • Henry Street Settlement: Henry Street Settlement moved their Workforce Development Center programming online to continue providing the tools and resources New Yorkers need to complete a successful job search. Learn more about job training and employment opportunities HERE, and reach out to Director of Employment Services Lisa Tomanelli with any questions at
  • Lower East Side Employment Network: The LESN supports and trains job seekers to become active participants in local economies. Reach out to
  • Still Hiring: A platform connecting job seekers with employers who are still hiring amid the pandemic.

Educational Resources for Children

Arts and Culture

  • For a full list of online offers from New York City museums, visit the city’s website here.
  • FAB NYC has also compiled a list of cultural institutions in and around district 2 offering online resources.
  • NYC Parks offers virtual tours of some of its most popular green spaces, including Central Park and the Staten Island Greenbelt.
  • New York Foundation for the Arts is offering several fellowships and emergency funds for artists during this period.
  • The Anthology Film Archives is also offering online screenings and movie recommendations for social distancing.
  • Arts for Art is launching the Vision Screen Project, which will make 25 years of performance content available to view for free on YouTube. They have also compiled resources for artists.
  • The New York Public Libraryand WNYC are partnering to start a citywide virtual bookclub.
  • Nuyorican Poets Cafe is hosting virtual open mic challenges for poets to share their work. Find out about how you can join 
  • The Tenement Museum is offering free online exhibits, with one of them focusing on the history of the Census!

Virtual Religious Services

The following New York City houses of worship are offering virtual prayer options.

Christian Worship

Jewish Services and Study

Hindu Chanting and Prayer

Staying Active and Healthy

  • Moving For Life: Online dance and movement sessions. Calendar here.
  • Fitness Blender: Several free workout videos here.
  • Goji Fitness: Daily yoga classes. You can register for free here.
  • Yoga to the People: Live or recorded breathing yoga videos here.
  • Go4Life: Fitness videos for seniors.
  • Rumble: Kick it up a notch with some boxing-inspired lessons.

Online Resources for Seniors

Domestic Violence


COVID-19 Pet Hotline: The NYC Office of Emergency Management has partnered with the ASPCA and Animal Welfare partners to launch the NYC COVID-19 Pet Hotline to provide New Yorkers with the emergency resources, support, and information needed to care for their pets during the COVID-19 crisis. Call (877) 204-8821 from 8 a.m.-8 p.m. for assistance.

Mental Health and Addiction

  • NYS Mental Health Hotline: 1-844-863-9314
  • ThriveNYC: 1-888-NYC-Well; online resource guide
  • WELL Seniors: 1-212-AGING-NYC
  • Veterans: 1-800-273-8255
  • Alcoholics Anonymous: Virtual AA Meetings 
  • Narcotics Anonymous: Virtual NA Meetings 
  • The Samaritans of New York: To receive a Mental Health Wellness Support call, dial (212) 673-3661 and leave a message with how to reach you so Samaritans can call you back the following day at your convenience.

Volunteer Opportunities

LES Ready!, our local emergency preparedness partner, has been mobilized and gathering volunteer information to help with food deliveries and food pantry staffing, as well as assisting our office with thousands of calls to seniors from the Lower East Side to Murray Hill. If you would like to volunteer in person or from home, please send your contact information to