The City’s public schools have transitioned to a Remote Learning Model for grades K-12. All families should sign up for a New York City Schools Account. You may also access existing learn from home resources here. Many parents are rightfully concerned about the impact this interruption will have on their child’s education, in particular, for students with disabilities or those lacking access to educational technology or wireless internet. It’s important that no student is excluded from the remote learning model or online learning services for any reason. Below are some resources that may be helpful, please also feel free to reach out if you’re concerned about accessing remote learning for your child.
REMOTE LEARNING SURVEY
DOE has launched a survey to find out from caregivers and students how remote learning has been working. They are asking all parents/guardians of DOE students in any grade and all students in grades six through twelve to take a short survey to help collect feedback about their experience with remote learning. The results of the survey will help schools to continue to support families and students in the current learning environment and should be completed by May 1, 2020. The anonymous survey is available in all DOE languages (Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu). You can find more information here.
REQUESTING A LEARNING DEVICE
To help students stay connected, the DOE is lending internet-enabled iPads to support remote learning for students. If you would like to request a device for an NYC student in your family, please fill out this form or contact 718-935-5100 and choose option 5 on the menu. The DOE will use the contact information you provide to get in touch with you to discuss when and where you can pick up a device. Priority will be given to students most in need. Everyone who submits a request will be sent follow up emails and/or texts. Please note that there is a limit of one device per student and that the devices are being loaned to the student (it will need to be returned). You should submit a separate request for each student who needs a device.
CONNECTING STUDENTS: INTERNET ACCESS
For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access. Internet providers across the country are making free or low-cost broadband available for 30 or more days for students and families during COVID-19. Please see the full list here for additional information.
For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, offering Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household. Eligible households interested in this solution can call 866-200-9522 to enroll in Optimum region or 888-633-0030 to enroll in Suddenlink region.
Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
Comcast is offering 2 months free to new Internet Essentials customers (its broadband service for low-income families) in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19). Applicants can visit internetessentials.com to enroll in the program; they may also call 855-846-8376 for English or 855-765-6995 for Spanish.
“Keep Americans Connected” Internet service providers/cell/wireless and telecom companies are offering hotspots, increased broadband, and unlimited data. Signing FCC pledge during disruptions caused by the Coronavirus pandemic. Full list of participants is in the FCC press release.T-Mobile, AT&T, Verizon, Sprint and many more. The Federal Communications Commission said Friday that internet providers have agreed for the next 60 days to not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic. The companies will also waive any late fees and open their Wi-Fi hotspots to anyone in the country who needs them.
STUDENTS WITH DISABILITIES & SPECIAL EDUCATION
For students with disabilities and those in special education programs, many services can be difficult to deliver remotely including physical, speech, and occupational therapy. The DOE will aim to deliver related services via telepractice for speech and occupational therapies. Families who have questions about their child’s related services can contact the DOE’s Special Education Office at firstname.lastname@example.org. Families can also call 311 or Advocate for Children‘s Educational Helpline at 866-427-6033 for further assistance.
The New York City Department of Education is committed to making three free meals available daily for all New Yorkers – students, families, and adults – in 400 sites across the five boroughs. To find a location near you, use the city’s Find a Meal or text “NYC FOOD” or “COMIDA” to 877-877. Find out what’s on the menu for breakfast and lunch visit: http://schools.nyc.gov/freemeals.
Meal Hubs sites operate from 7:30AM-11:30AM for children and families and 11:30AM-1:30PM for adults. Vegetarian and halal options are available at all sites. All adults and children can pick up three meals at one time. No one will be turned away. No registration or ID required.
The Department of Education has started serving kosher meals at 10 locations in Brooklyn and Queens, expanding its program providing free meals to all New Yorkers during the coronavirus pandemic. While I’m grateful kosher meals are now available at these sites, we have a number of kosher-observant residents facing challenges due to Covid-19 in the Bronx and I have urged Commissioner Garcia and the Mayor to make kosher meals available in District 11 as soon as possible.
REGIONAL ENRICHMENT CENTERS
Regional Enrichment Centers are open from Monday through Friday, 7:30 a.m. to 6:00 p.m to provide child care for the children of essential service providers. The RECS were recently expanded to cover the children of grocery and pharmacy workers, additional Health Department staff, essential workers at Probation and Environmental Protection and Staten Island Ferry and NYC Ferry workers. These centers were initially only serving the children of healthcare workers, first responders, transit workers, and other essential staff.
Regional Enrichment Centers will provide children with three hot meals daily, remote learning time with their teachers, activities like art/music, and social and emotional support. If you are an essential worker and you have no other child care option, complete this survey to begin your enrollment process: https://on.nyc.gov/2UeRHCs. Additional updates about RECs will be provided at http://schools.nyc.gov as they’re made available.